SHIPPING & RETURNS

Shipping Policy

We understand that receiving your order in a timely and efficient manner is important to you, which is why we strive to process and ship your order as quickly as possible. Please note that there will be a 1-3 day handling period for all orders, as we take great care in ensuring that order is properly packaged and shipped.

For orders utilizing a shipping carrier, shipping rates may vary depending on your location and the shipping method you choose at checkout. Please note that shipping rates may also vary based on the size and weight of your order.

For our valued customers within the greater Baltimore region, we are pleased to offer a special local delivery option. Choose this service at checkout, and experience the convenience of next-day shipping at a flat rate of $9.00. We are committed to ensuring a swift and reliable delivery process for our local customers.

We offer a range of shipping options to suit your needs, including expedited shipping for those who require their order to arrive more quickly. Please note that shipping times may vary depending on your location and the shipping method you choose at checkout.

If you have any questions or concerns regarding shipping and handling, please do not hesitate to contact our customer service team. We are always happy to assist you in any way we can.

Return & Refund Policy

At our company, we take pride in providing high-quality products and excellent customer service. We are confident that you will be satisfied with your purchase of our perforated metal impression trays. However, if for any reason you are not completely satisfied with your order, we offer a 30-day full refund policy upon return of the product.

If you wish to return your product within 30 days of purchase, simply contact our customer service team to initiate the return process. Once we receive the returned product in its original condition, we will issue a full refund of the items price.

Please note that our return policy only applies to products that are in new and unused condition, and we reserve the right to deny a return if the product has been damaged, altered, or otherwise not in its original condition.

We strive to provide our customers with the best possible experience, and we are committed to making the return and refund process as simple and hassle-free as possible. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us.